Teleconsultation Consent

When you book a consultation and tick “I agree” on the booking form, you give the consent below. We record the date and time you agreed.

I understand and agree that

• The consultation happens by video or phone (or in person, if I choose that). I start it by booking, which is my consent to a teleconsultation.
• An online consult has limits: the doctor cannot examine me physically, and may ask me to get tests or see a doctor in person.
• The advice supports my wellbeing and lifestyle. It is not emergency care. In an emergency I will call 112 or go to the nearest hospital.
• I will give true and complete information about my health, medicines and history, and tell the doctor about any changes.
• I will join from a private place. Sessions are not recorded by Dr. Shah unless I am asked and agree separately.
• My health form, notes and messages are kept private and used only for my care, as described in the Privacy Policy.
• I can stop a session or withdraw this consent at any time; refunds follow the Refund Policy.
• If I am under 18, a parent or guardian has agreed to the consultation and will be present.

For the doctor

The doctor will confirm your identity at the start, explain the limits of an online consult, and refer you to in-person or emergency care when needed.