Questions & answers

Open Book a consult, pick an open time on Dr. Shah’s calendar (shown in Indian time) and confirm. You’ll get an email with the details and a calendar link.

Up to 21 days ahead, and at least 2 hours before the session starts.

Yes — free of charge up to 12 hours before your session, from “My bookings”. See the cancellation policy for details.

Most consults with Dr. Shah are online by video. If an in-person visit is offered, the address is shown when you book.

Securely through Razorpay with UPI, cards or net banking. We never see or store your card details.

Sometimes we share discount codes for programs. Enter yours at checkout and the new price is shown before you pay.

If money left your account but the payment failed, your bank usually returns it within a few working days. If anything looks wrong, contact us with the payment ID and we’ll sort it out.

Once you join a program, it stays in “My learning” — learn at your own pace, on any device.

Many programs have free preview lessons marked on the program page. Open one without logging in.

Yes. Finish every lesson to get a certificate with a public link anyone can use to check it’s real.

Only your consultant reads their session notes, and your journal is private to you. Both are encrypted.

Yes. From “My account” you can download everything we hold about you, or delete your account.

No. If you’re in crisis or thinking about harming yourself, call Tele-MANAS 14416 or 112 right away.

Yes. Flexibility comes from practice — your teacher will adapt every pose to where you are today.

A mat or a folded blanket is enough. Your teacher may suggest a cushion or a strap from things you already have at home.

It depends on what you’d like help with. Some people feel clearer after a few sessions; others prefer regular support for longer. You’re never locked in.

Yes — each counsellor lists the languages they work in. Filter by language on the consultants page.

Five to ten minutes a day is a great start. Regular short practice matters more than long sessions.

No. A chair, a cushion or even lying down works. Comfort helps you stay with it.

Choose a consultant, pick a date and time, fill in a few details and confirm. You'll get a confirmation email right away.

Yes. You can cancel or reschedule from My bookings up to 12 hours before your session.

Yes. Only your consultant and our admin team can see your booking details, and session notes are encrypted.

No. If you are in crisis or thinking about harming yourself, please call Tele-MANAS 14416 or emergency services 112.