Shipping & Returns Policy

Delivery

• We deliver across India through trusted courier partners and India Post.
• Delivery charge: free on all orders.
• Orders are packed within 2 working days of payment. Delivery usually takes 3–7 working days depending on your PIN code.
• You’ll get a notification with the courier and tracking number when your order ships. You can also see it under My orders.

Damaged, wrong or missing items

• Tell us within 7 days of delivery at support@example.com with your order number and a photo.
• We’ll send a replacement or give a full refund to your original payment method.

Returns

• Unopened items in original condition can be returned within 7 days of delivery. Return shipping is paid by you unless the item was damaged or wrong.
• For hygiene reasons, opened consumables (teas, oils, supplements) can’t be returned.
• Refunds are processed within 7 working days of receiving the return, through Razorpay; your bank may take a few more days.

Cancellation

You can cancel an order before it ships by contacting us — we’ll refund the full amount. Unpaid orders are cancelled automatically after 24 hours.